Last updated: September 2026

1. Who we are. Founders Window & Door ("we", "us") is a replacement window and door contractor located at 435 Kirkwood Avenue, Winthrop Harbor, IL 60096. This policy explains what information we collect through our website and communications and how we use it.

2. Information we collect. When you request a consultation, call or text us, or fill out a form on our website, we may collect your name, mailing address, email address, phone number, project details, and any other information you choose to share. Our website may also collect standard technical information such as your IP address, browser type, pages visited, and referring source through cookies and similar technologies.

3. How we use your information. We use your information to respond to your request, schedule and confirm consultations, prepare estimates, provide and support our products and services, send appointment reminders and project updates, and improve our website and marketing.

4. Text messaging (SMS). If you provide your mobile number and opt in, we may send you text messages about your consultation, appointment scheduling and reminders, project updates, customer care, and, if you consented, occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for assistance. Consent to receive text messages is not a condition of purchase. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Sharing. We do not sell, rent, or share your personal information with third parties for their marketing purposes. We share information only with service providers who help us operate our business (for example, scheduling, messaging, and payment processing platforms), who are required to protect it, and when required by law.

6. Cookies and analytics. We may use cookies and analytics tools to understand how visitors use our website and to measure our advertising. You can control cookies through your browser settings.

7. Your choices. You may opt out of text messages by replying STOP, unsubscribe from marketing emails using the link in the email, and request access to, correction of, or deletion of your personal information by contacting us.

8. Security and retention. We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

9. Children. Our services are not directed to children under 18 and we do not knowingly collect their information.

10. Contact. Questions about this policy: josh@founderswindowanddoor.com or (847) 707-0784.

11. Changes. We may update this policy from time to time. The current version is always available on this page.